2015 Chevrolet Suburban Z71 Owners Manual

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Original review: June 22, 2018 We have a 2012 Suburban that started rusting last year. The local Chevrolet dealer 'fixed' it under warranty. Now 9 months later the vehicle is out of warranty and dealer and GM will not fix the recurring rust.

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GM states since no parts were replaced last year there is nothing to parts warranty. Our position is parts should have been replaced and not repaired and I was told that warranties cover defects in material AND workmanship. GM does NOT care about its customers!!! Original review: June 21, 2018 I had previously owned a 2011 Chevrolet Suburban.

I like their size, setting on the road, and safety. The large size, and three rows of seats make it easy to take friends with you. It has GPS, OnStar, and many other modern features that enable to maximize my time in an automobile. I can relax as I drive in summer when I have cooling seats and in winter when you can use the warmer on the seats. Children can watch DVD movies en route. However, the vinyl/fake leather and size of the captain's seats is not of the quality of earlier models.

The third row of seats does not have much leg room. I would also like more metal and less plastic in the frame of the vehicle. Original review: June 13, 2018 The Chevrolet Suburban is fully loaded and has sunroof and satellite radio capabilities. Very reliable vehicle and drives great in all weather conditions and long trips. It easily switches from 2 wheel drive to 4 wheel drive.

It's also very roomy. I have 2 boys who are very active and are into anything with motors and wheels so I purchased this vehicle for the third row seating. All the seats lay flat or come completely out very easily if needed. I already have a smaller car and wanted something for vacations, for the boys and their activities, to be able to take the whole family in one vehicle. Original review: Sept. 4, 2017 Bought a 1999 Chevy Suburban with 197,000 miles. Ran good until the passlock system shut off my fuel.

Security light is intermittent even after changing key cylinder and ignition switch AND doing the 'reset' of the PCM. Called the dealership and they want over $1000 and I have to find a way to get the now dead vehicle to their shop. After replacing everything that could cause the crank but no start situation.

My kids and I stalled out in the middle of a busy intersection because of this! Very dangerous! After reading about how many countless others who have been in the same situation, you'd think there would have been a recall! Don't think my next vehicle will ever be a GM, sadly.

I've always bought and driven Chevys but this makes me worried! Original review: July 16, 2017 In 2014 of June we bought a used 2007 Chevrolet Suburban. After having the suburban for about a year and a half, we were coming down the expressway all of a sudden the suburban started trembling doing knocking sound and it stopped completely running. According to the dealership and the suburban had already exceeded the miles and it was no longer under warranty. We took it to our mechanic to find out the unfortunate diagnose that the motor was no good. The motor needed to be overhauled completely. The Pistons rods lifters we're no good.

It took us about three months to get the money $1,600.00 to rebuild the motor. It was still under warranty. We had one year of warranty.

After six months the lifters started knocking again to get back to the place where they had fixed it and replaced the lifters again. Warranty expired June 6 and on July 12, 2017 it broke down again. Same issues with the lifters.

Another thing we are still paying for the suburban. Any advice on what to do to get rid of it from tech to GM? Anybody with the same issues. Also the dashboard is cracked, the wheel alignment does not last. Original review: April 21, 2017 In 2013, we purchased a 2010 Chevy Suburban LTZ with 50,000 miles & 1 owner.

At 149,000 miles we had to have the engine replaced. Chevy/GM refuse to assist with the expensive repair. My research has proven they know the engines put in these vehicles between 2006-2012 was defective. A Chevrolet representative has stated that they are aware but have not issued a 'bulletin' about it. The Service Advisor at the dealership where the repair was done also explained that they are aware of it and that the problem with the engines has been corrected since then. I feel that if they are aware of an issue as serious as a faulty engine, they should assist customers in paying for the repair. Original review: Jan.

29, 2017 I currently own a 2011 Chevrolet Suburban LTZ 4X4 which I purchased new from Uftring Weston Chevrolet in Peoria, IL in May 2012. I have well maintained this vehicle and others I own/have owned and keep all invoices for services rendered. The vehicle has just over 47,000 miles (approximately 8,000 miles/year) and is utilized on a very limited basis as my wife has her own vehicle and I have an assigned vehicle through my employer. I am writing you in regards to services and repairs conducted on this vehicle since October 2015 for a reoccurring problem, that is, this vehicle's front end failed to stay in alignment after short periods of time following three alignments.

During the week of Labor Day weekend in 2015, I took my family on vacation to Alabama, driving the Suburban from Springfield, IL (former residence) to Gulf Shores and back. Upon return to Springfield, I had an oil change and 19-point inspection of the vehicle conducted by a local auto shop on 9/15/2015. Upon reaching another 6,000 miles (36,763 total miles), I took the vehicle into Discount Tire for a tire inspection and rotation on.

I was advised by staff the inner portion of the tread (approximately 2-3 inches from the sidewall) on both front tires was worn down to the belts. I was allowed to inspect the tires and confirm the findings.

I was surprised since these original tires had a 65,000 mile warranty but concerned as to what caused the uneven, early wear. I purchased two new tires totaling $437.92. I then visited the same local auto shop where I had the aforementioned oil change conducted and had a 2-wheel alignment performed.

This service totaled $62.50. After utilizing the vehicle on local highways on a trip to St. Louis, MO, it appeared the Suburban was pulling to the right which prompted me to bring the Suburban into Friendly Chevrolet in Springfield, IL on 4/12/2016. Staff confirmed the vehicle was out of alignment at 40,733 miles, just over 4,000 miles since the initial alignment.

I explained to Friendly staff of the early tire wear, the purchase of two new tires due to the uneven wear, and that the vehicle had an alignment previously. I voiced my concern that something within the suspension was affecting the alignment to fail. I requested the staff fully inspect the Suburban for one or more causes. Friendly allegedly found no problems and realigned the front end. I was charged $97.95 for this second alignment. In July 2016, my family and I relocated to the McAllen, TX area. We drove the Suburban from Springfield, IL to McAllen over a two day period.

The vehicle, again, appeared to pull to the right during the drive. I brought the vehicle into Charles Clark Chevrolet for inspection and services on 8/6/2016. Charles Clark staff advised the Suburban was again out of alignment at 45,233 miles, 4,500 miles since the second alignment.

I advised the service department of the reoccurring issues with the alignment and tires and pleaded with the staff to determine the cause. Yet again, no issues or problems were found with the vehicle. Services charged by Charles Clark totaled $351.47, including $79.95 for a 2-wheel alignment. I brought the Suburban into Discount Tire in McAllen, TX on for a tire rotation when the vehicle reached approximately 47,750 miles. Again, I was advised by staff the inner portion of the tread (approximately 2-3 inches from the sidewall) on both front tires (last two original tires) was worn down to the belts. I was allowed to inspect the tires and confirm the findings.

I was provided a quote by Discount Tire for two new tires, etc. For the amount of $418.99. Upon having the original tires/wheels reinstalled on the vehicle, I drove the Suburban directly to Charles Clark Chevrolet and advised the service department of the findings. The vehicle was inspected and found to be out of alignment. I told the service counter attendant I would not re-acquire the vehicle until the problem was determined and resolved. I was provided a courtesy ride to my residence and was later contacted by Charles Clark which notified me a lower ball joint was determined to be the cause. The replacement parts and labor totaled $588.82.

For one whatever reason(s), Charles Clark did not align the vehicle and suggested I take the Suburban into Firestone and purchase a lifetime alignment. Charles Clark provided a quote of $422.46 for two of the same tires which were installed on the vehicle and the same tires which Discount Tire had quoted. I spoke to with Charles Clark Assistant Manager Juan. regarding the problems I encountered and costs I incurred since.

advised under no circumstances should a ball joint need replacing no earlier than 125,000-150,000 miles unless the vehicle is driven under adverse conditions or duress. did at no time offer to provide any compensation for Charles Clark 's lack of responsibility in finding the problem after I specifically advised the service department of the vehicle's issues.

I contacted a local Firestone branch on 1/2/2017 and was advised a lifetime alignment for the Suburban would cost $199.99 plus tax. The vast majority of vehicles I have owned have been manufactured by General Motors and most of those vehicles happen to be Chevrolet. I have always been happy with these vehicles, however, I am terribly disappointed in the lack of interest and professionalism conducted by Friendly Chevrolet and Charles Clark Chevrolet as I informed, pleaded, and begged for these dealerships to locate and resolve the problem. I also question the quality of products used by General Motors/Chevrolet as Mr. Original review: Sept. 25, 2016 I make this posting to provide information to other owners of this product. I have no desire to interact with the manufacturer (Chevy) nor purchase any more of their products-besides the issues with this Suburban, we are starting to have serious issues with five 2015 Express Vans purchased just a year ago.

We originally purchased 'The Sub' for real estate showings on a resort project development. 4WD capability and large passenger capacity was the attraction. After several years of adequate reliability, some strange things began to happen with various interior controls/equipment and dashboard indicators. Radio would turn off and on on its own, or not turn off at all. Dashboard lighting would dim and/or brighten randomly.

Cruise control would work intermittently and recently has ceased to function at all. Windows would on occasion open/close on their own and/or stay open and not respond to the window control buttons (we would pull the panels off the doors and directly wire the windows in order to close them).

The 4WD activates by itself, going into low and high range for no apparent reason (although the selector is kept on 2WD at all times). The most serious incident was when the door locks & windows control module in the driver's door armrest short circuited, heated up and began to burn immediately after the windows became 'possessed' and were randomly going up and down on their own.

Fortunately the driver is not a superstitious fellow and was bright enough to quickly pull-over and disconnect the positive cable off the battery before things got too hot. Our mechanic replaced the module and it hasn't caught fire again.

However the weird 'mind-of-its-own' issues with the internal displays and controls have continued. Chevy service has been useless and I have better things to do than play games with them-I just take my business elsewhere (Toyota and Lexus have been great).

We have relegated the vehicle to use by our field maintenance crew, who have reported that the vehicle is still 'spooky' and driving it is somewhat of an adventure. Cheaply built, poorly engineered (I'm a structural engineer, by the way), and poorly serviced equipment is a sad testament to the sad state of our country's fading manufacturing prowess. At some point in time, I will add another post in regards to the newly developing soap opera with the five 2015 Chevy Express vans I mention above (part of the suspension fell off one, another caught fire, and steering has failed on a third). However, I want to get a better view of how Chevy handles this matter before passing judgement. Buyer beware. Original review: May 5, 2016 My 2008 Z71 Suburban has been a real problem.

First it consumes a quart of oil to about 600 to 800 miles. The dealer said that these are acceptable GM specs so nothing could be done so every other tank of fuel I just put in another quart. The interior dash has cracked in a few places and the chrome is peeling off handles, (had a client cut himself the other day) had dealer replace ($200 labor plus parts). The biggest problem is the stabilitrak light comes on and the vehicle becomes hard to drive i.e.

Engine misses, low power, shifts hard, and hard to steer. Now and then the hatch opens by itself but I can't rule out the hatch button on the remote being pushed while in my pocket. After spending just a little time online I see that these the same common problems for numerous owners of these same vehicles. I think in this case we the people need some legal help. Original review: April 25, 2016 My 2008 Suburban has been nothing but trouble. I can't go half way through an oil change without having to add 5 quarts of oil in between changes and there is no way it should use that much oil.

The front air only works when it wants to. Now just recently started is a wobble when you accelerate. What the crap GM? I have had no trouble out of my 2001 Impala 3.8 and I love that car that is the only reason why I got another GM product because I use to be all mopar 'till they started making crappy engines. Examples: 2.7,3.7,4.7 and some of the 5.7's not it looks like my business will be going to Ford since GM won't fix the problem. Original review: March 16, 2016 Give these cars a 5 star rating, based on the one I own. Can't believe all the bad reports I read here.

My 2012 LT 4wd works flawlessly and is a real pleasure to own and operate. The variable displacement and cruise control are perfectly smooth and 100% dependable. The engine is smooth and burns 0 oil at 103,000 miles. All original plugs. Just changing oil with best mobile 1 synthetic every 4,000 to 6,000 miles and will not have engine issues. Contrary to comments here these engines are well designed roller cam, lifters, rockers and run as sweet as any engine ever built. I also own a very hi-tech 535xi BMW, twin turbo, with less than half the miles, but when it comes time to cross the hot Calif.

Desert from AZ to San Diego it's the suburban that comfortably takes me there and back. I have had many suburban's, including recently a 2007 Denali (ran it out to 185K) and was running great at time of trade-in.

I don't know what you guys are doing to your vehicles, but these comments are certainly not what I have experienced. I am 72 years old, owned a large repair shop and three diff. Auto/parts/machine shops. GM still makes the best engineered vehicles. Oh, and the GM/Allison 6 speed trans. Is the best in the world for normal driving, if properly maintained, serviced and driven. Original review: Feb.

12, 2016 Purchased a new 2015 Suburban in Dec 2015 and now have 2800 miles on it. It has been back twice for repair for the vibration in the vehicle most of the time and worst at about 40 mph and between 70 and 80.

Horrible vibration and buffeting/drone noise in the vehicle when the engine switches from 8 to 4 cylinders. The dealership says I have a problem car, GM says it is a problem that they do not know how to repair. They have redone all the tires and rims, replaced the exhaust system, torqued the engine mounts, balanced and aligned the drive shaft, all to no avail. Having talked to GM they say that they consider it normal, the pounding headaches it gives the occupants and car sickness, normal and they will not go further on repairs or buy back or replace the Suburban.

I have had 5 Suburbans and this is the last one. They suggest that I sue them! This is one totally screwed up situation. I am selling my new car and losing $12,000, so this car cost me about $4 per mile owned. If you are buying any of GM's large SUVs they all can suffer from this problem that cannot be repaired.

General Motors does not care about its product or its customers. Original review: Feb. 5, 2016 I bought a 2016 one because I'm a tall guy and I need a big car. The first one I bought was shaking and was not good.

I return back to the Chevy dealer here in Concord, CA. Then after a big fight the owner agreed to change it with another one but the other one is more expensive.

However I agreed and paid the difference. The car has no power whatsoever. I have to floor it to accelerate. The collision dynamic sensor is the biggest joke ever.

I was about to hit a car in front of me on the freeway while I was driving 70 mph and never beeped! Original review: Dec. 23, 2015 Nothing but problems w/ this car.

When the car was new, it was burning oil, and took the dealer 5 times to fix it, always saying (all cars burn oil), only to come back later and say it was common w/ these trucks. Cruise control broke, radio broke, door doesn't open, and now the front axle broke. The dealer said a nut came loose and broke everything, and that it happens a lot w/ this car. Have to say this is the worst car I have ever purchased. Hopefully someone will read this prior to purchasing a Chevy or a suburban and not make the same mistake. Original review: Nov.

26, 2015 Seeing same issues I am having with my 2007 'Burb. My 2002 with almost 200K is doing better even after 2 accidents! The issues I am seeing reported with Stabilitrak have to do with wheel hub bearings (front). May as well just replace them, I have had both done by 85,000 miles. Not acceptable for American trucks, whatsoever. Plating peeling off interior door handles.

Even the rep at local dealership said 'You should replace those.' He cut himself! Show me some service and DO IT! You just cut yourself! Service Airbag sensor currently on. I'll get right on that one.

Another issue (as I have read and replacing tomorrow) is the brake switch. They are crap. Creates issues with cruise control (won't come on if brake switch bad).

Cheap fix but insane at under 100K. This ALSO creates issues with my aftermarket remote starter (also won't start if brake switch bad). Dashboard cracked, but I guess I am fortunate it's only in one spot. She doesn't like idling at all. If you drive and park for few minutes (running) some sort of idiot light will come on. Again - I bought another 'Burb because my '02 was/is a real workhorse.

They failed, seemingly, after '06. Same issues with local dealer of crappy service/advice.

I WILL give kudos to dealership in Harrisonburg, VA Jim Bowman Auto Plaza. When I went there on July 3rd (legal holiday this year) they gave me excellent service and advice, even late in the day. This is when my first bearing failed while out of town. They could have really taken advantage of me but didn't. Wish they were in Cleveland area.

They almost made want to buy something from them just because of their service quality. This includes service manager, the people in the office and the mechanics themselves. Original review: Oct. 12, 2015 I just purchased my used 2007 Suburban and it's already doing some weird things.

My check engine light came and a diagnostics test stated it was due to the throttle control. I also got a message stating my oil was low and oil needs to be added.

My dashboard is also cracked in 2 different areas. My radio started turning on and off by itself but reading other articles it's only a drop in the bucket compared to other issues at hand. I'm just waiting to see what will happen next. I'm a die hard Chevy/GM product man but buying this vehicle may kill my pocket or me. My older Chevy vehicles have had problems but nothing to this effect.

I guess they'll keep charging us more money for the vehicles we love and construct them with cheaper parts just to keep their pocket healthy. What is it going to take before GM steps up and take responsibility for their actions, a near miss or a life?

Guess we'll see. The latest recall is the windshield wipers possibly causing the motor to catch fire to an electrical issue.

I think I bought an electrical bomb! Original review: April 23, 2015 Bought a used 2009 Chevrolet Suburban back in August of 2014 with 74,000 miles. Transmission just went out at 87,000 miles. Requires full replacement costing $3,900. Of course it is just out of warranty! Over five years. Not happy with this new six-speed transmission.

That is just not right! Luckily I kept my 2000 Suburban as a spare. Still driving it now with 278,000 miles.

Apparently these new six-speed transmissions are built for better fuel economy, but they sure do not hold up. Original review: Feb. 23, 2015 I purchased a 2008 Suburban with an extended warranty from Burns Chevrolet Feb 2014. After 6,500 miles and 6 months of owning the vehicle, it started spitting black smoke upon startup. We took it to a certified GM mechanic who said the rings and pistons in the engine were bad and the engine needed to be replaced. He contacted the warranty company to come for an inspection.

They denied the claim saying there was no oil in the engine and blamed us for not servicing the vehicle properly. The mechanic stated that when the vehicle was brought in, it still had 10% oil life left according to the vehicle dash.

No indicator lights or alerts came on to say otherwise and he asked for a re-inspection. The warranty company came back and denied the claim again, but this time gave a different reason. They stated that the engine had carbon build up and caused the engine failure, and that wasn't covered by the warranty. The mechanic wrote a detailed letter to the warranty company explaining that the rings and pistons in the engine were bad causing the oil to be burned excessively and caused the carbon build up on the engine and that it was likely that way when we purchased the vehicle. Neither a consumer nor a dealer would be aware by looking with the naked eye, but it should be honored as a repair from the warranty company. After 6 months of back and forth with no result, and no vehicle we are making payments on, and $6k in rental vehicle costs, we started looking for an engine to replace the faulty one. We discovered that the 2008 Chevy motor had thousands of complaints for the exact same problem and that GM and their warranty companies find reasons not to replace the engine.

If this is a known issue and so many people are having the same problem, how could it be denied due to not changing the oil after 6,500 miles? We went to Burns Chevrolet and spoke with the owner who told us there was nothing they could do to help and if we wanted to sue, go right ahead. That is just bad business when you can lie to someone about the issue and not honor the warranty they sold us knowing full well that model and year had an issue with the engines.

Original review: Dec. 7, 2014 I bought a 2008 Chevy Suburban brand new in 07. I have had all 4 power door actuators fail.

Cruise control stopped working, rear lift gate window defroster wires had come off twice. Then I was told by the dealer that I must of bumped it and broke them off. They said they would fix it one more time as a 'courtesy.' Well, when I picked up the truck, I went to the wires and with rep standing next to me, I said, 'You fixed the wires?' I lightly pulled on the wire and it came right off. He told me, 'You are not to touch them.'

Are you. kidding me? $45k truck but you are not to 'touch them?' Now with 77,000 miles, it's starting to use oil. Hope it lasts, at least I can do most of the work myself, being a mechanic for 15 years and restoring many classic cars.

So to anyone thinking of purchasing one of these vehicles. Do some research first. This was my second new Suburban and I really like them. But my next new purchase will not be Chevy due to very poor customer service. They did nothing for my issues, and they seem to be minor compared to the other stories I've seen out there. In a few years after losing all their loyal customers, I think Chevy commercials are going to say, 'Who said you can't go back?' But after owning a newer Chevy, and dealing with their customer service, why would you ever want to?

I would join class action on my issues if there are any out there. Original review: Oct. 7, 2014 We have a 2011 Chevy Suburban and out of nowhere noticed that the dashboard started cracking in 2 different places. One crack leads straight into the air bag and the other is over the console. We called GM and they opened a case and referred us to a dealership only to find out that we would need to pay $450.00 out of our pocket to get it fixed. Our biggest concern is that either our air bag would not deploy in an accident or it will deploy out of nowhere while we are driving. I am very disappointed that this is a huge liability that can end badly and GM is not willing to stand behind their product and make it right to make it a safe vehicle.

Original review: July 28, 2014 I picked up a 'new' 2014 Chev. Suburban LTZ from the dealership.

As it was a new vehicle not inspect the bottom. When I drove home I wanted to see the suspension and found heavy rust on the front brake caliper support, drive shaft and all steering rods and drive shaft in the front of truck. The headlights have a fog on the inside of the plastic. When I called the dealership I was told this is normal and they have a bulletin about this condition.

I asked to see the bulletin and was told I could not since it is for dealers only. Has anyone else experiences this.

When I received this Suburban it already had 29 miles on the odometer. Problems persisted and culminated in the car lose all power at 60 mph to only seemingly restart causing the engine to rev up and the car to jolt forward. Various lights would also illuminate during these episodes.

Air bag, seat belt, trailer brakes, etc. Took it again to AutoNation and now they say my battery cables have too much resistance and I have a bad alternator.

To me these sound like the result of the problem, not the initiator, but my service rep refuses to think outside the box and is blaming it on these items all at a cost of over $1200 to me, even though it is a similar issue to what was reported before. Very disappointed as I had a 2003 Chevy Tahoe Z71 for 6 years and it was a great car.

As soon as this one gets back from the shop we are trading it in. #1 - The rear window defroster wire - Whenever it begins to snow in the north east and I turn on the rear window defroster, the wire becomes detached from the rear window. This happens seasonally and so every year since I purchased the vehicle from when it was new, I would bring it in to get fixed after the first or second snowstorm.

First the dealer would resolder it, then when that didn't work they would replace the back window. The window was replaced several times and the wire was resoldered back on so many times that I lost track. Now this past winter in 2013, the wire came off again and my warranty has expired. The dealer wants me to pay to replace the window again. I got in touch with GM customer service and they said they would split the cost with me for replacing the window again. I told them that was unacceptable because of 2 basic reasons. One, they never remediated the problem in the first place after it was improperly repaired by the dealer several times and two, it was obvious to me that the solution to the problem was not in replacing the rear window for the fourth time and that they needed to address what was causing the wire to continuously become detached.

It had nothing to do with the wire being too tight and from opening and closing the rear glass separately from the door because I never open the window separately from the door and the wire was not tight. Now being that this is what I believe to be a faulty repair, I am looking into filing a lawsuit against GM and the dealer. #2 - My door lock does not open or close on my front passenger door. #3 - All 4 of my exterior door handles have broken off of the vehicle. The first 3 were under the warranty, the last one is my problem and the dealer will not consider this a manufacturing defect.

I never ever had a single vehicle's exterior door handle break on any of my vehicles, let alone all 4 of them. #4 - My cruise control does not work. The light comes on for power but it will not set. #5 - My navigation loses its memory for its previous destinations and has to be reset for what state I am in every time I turn off the truck and the clock always goes back an hour when I turn off the truck no matter how many time I reset it to the correct time. #6 - My rear windows will not go up from the rear window controls.

They will go down from the rear but I have to return them up from the driver’s controls. #7 - My 'Check Ride Stabilization' light keeps coming on.

I have to shut the engine off and restart it to reset it. #8 - My 'Check Suspension' light keeps coming on. I have to shut the engine off and restart it to reset it.

#9 - The truck now has about 83k on it. At about 50k it started losing engine oil at about a quart every thousand miles. I'm not blowing any smoke and there are no leaks.

I have always changed the oil every 3000 miles. It’s a mystery! #10 - My driver’s side mirror gets stuck when I retract it or put it into driving position. I can hear it grinding while it is going in & out. Other than that, everything is fine. Lolol My Verdict: Faulty manufacturing, substandard parts, unfair customer service. They just don't make ‘em like they use to!!

Original review: March 9, 2014 Chevrolet 2003 Suburban - On 3-8-14 at about 10:00 AM I was less than a mile from home when I was approaching a two way stop sign traveling at about 30 mph. I began braking normally for the stop when shortly after applying the brakes, the resistance from the brake pedal was lost and the pedal went instantly to the floor. At the time the pedal went to the floor there was no longer any braking of the vehicle. I could not slow the vehicle by braking and continued through the intersection. Fortunately, there were no cars in the intersection. Pumping the brakes lightly provided a slight braking.

I continued to drift and down shift the transmission until the car could be stopped. Original review: March 5, 2014 I have been struggling with my wife's 2008 Suburban for several years now. Bought new, top of the line, now it has come to a predictable climax with all of the historical issues I have had to track.

Chevrolet Suburban

After multiple Dashboard lights came on at the same time including engine, StabiliTrak, traction control, we now need new valve lifters & cam to resolve our most current issue @ $2,950. Stemming from one of our original complaints while it was under warranty for 'Oil Consumption' article, which required us to report monthly to the dealership of our oil usage and any purchases of oil with receipts to prove we added oil, and finally falling out of warranty during this process.

These documented over aggressive valve lifters are the cause of all the oil consumption issues we have read for this vehicle’s generation. This is also the cause of the now documented failed PCV valve construction in this model as well. PCV valve is embedded in the driver’s side valve cover which over time clogs the PCV vent holes and baffles, causing these plumes of smoke at startup. When we travel for vacation we have to carry a gallon of oil because of these issues. We just recently in Nov.

Had work done at dealership costing $1,015.75, dealing with oil pan & transmission area noises. We have replaced 3 of the 4 door lock actuators, the 4th is now broke + the rear liftgate mechanisms will not operate. Right retractable mirror is now inoperable.

2015 Chevrolet Suburban Z71 Owners Manual

The cruise control now works about 50% of the time and is probably tied to a Throttle positioning sensor going bad as well. These are just a few of the major issues we have encountered with this vehicle. I recently submitted a customer care claim requesting assistance on this current repair of $2,950.

I spent many emails and phone calls providing GM Customer Care with specific information about my vehicles repair history. It took GM 22 days after the original correspondence to finally give me an answer that they could not help me due to the current mileage being so high, which was the very first thread of information I provided.

2015 Chevrolet Suburban Z71 Owners Manual Pdf

Because of this poor experience, we will be trading up this 2008 Suburban to a Toyota. And as soon as my 2012 Silverado warranty comes to a close, I will do the same with it. I have read far too many very similar complaints over the past two years on these vehicles I know there has to be many more. This has become personal to my Family due to the fact that this last repair was at the sacrifice of our annual vacation. I will not recommend a GM vehicle to anyone that values my opinions going forward starting with our four kids with the oldest just entering the car market. Thank you for your time, and help save another some headache.

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2004 Chevrolet Suburban Z71 For Sale

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